The Power of Surprise
Nick Marson notes, “The essential truth is that we change one conversation at a time.” He emphasizes that coaching is essentially a conversation with a purpose and that one such purpose is to access a client’s resourcefulness. But what if you could turn your comment into a formative moment for your employee? Can you identify your formative moments? Most of us can name a few, but many of them take place automatically and outside our conscious awareness. I’ve studied formative
